Privacy Policy
At FSI Prime, the trade name of Fidelstone Securities Investment Limited, we are committed to protecting your privacy and handling your personal information with the highest level of confidentiality and care. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or use our services.
Information We Collect
We may collect and process the following types of information:
- Personal Identification Data: Name, date of birth, address, nationality, and government-issued identification.
- Contact Information: Email address, phone number, and other communication details.
- Financial Information: Bank account details, trading history, and transaction records.
- Technical Information: IP address, device information, browser type, and usage data through cookies and similar technologies.
- Communications: Records of your interactions with our team, including emails and chat transcripts.
How We Use Your Information
We use your personal information for the following purposes:
- To verify your identity and comply with legal and regulatory obligations.
- To open, manage, and maintain your trading account.
- To process transactions and provide you with trading and brokerage services.
- To communicate with you about your account, products, or services.
- To improve our website, services, and client experience.
- To protect our rights, prevent fraud, and ensure the security of our systems.
Legal Basis for Processing
We process your information based on:
- The necessity to perform our contractual obligations.
- Compliance with applicable laws and regulatory requirements.
- Our legitimate interests in operating and improving our services.
- Your consent, where required.
Disclosure of Information
FSI Prime may share your information with:
- Regulatory and government authorities, as required by law.
- Third-party service providers and partners who assist us in delivering our services (e.g., payment processors, IT and support providers).
- Our auditors, legal advisors, or other professional consultants.
- Other parties with your consent or as necessary to protect our rights and interests.
All third parties are contractually obliged to protect your information and use it solely for the purposes specified.
International Transfers
- As an international liquidity provider, your information may be transferred and stored in jurisdictions outside your country of residence. We take all reasonable steps to ensure that your data remains secure and is treated in accordance with this Privacy Policy and applicable data protection laws.
Data Security
- We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.
Data Retention
- We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, update, or correct your personal information.
- Request the erasure of your data where legally permitted.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise your rights, please contact us at the email address below.
Cookies
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
Changes to This Policy